Every review we've ever received, from real customers throughout Vancouver WA and Clark County.
Verified reviews from real customers
From Google, Yelp, HouseCallPro, Angi, and Trustpilot — customers throughout Vancouver WA and Clark County.
Fantastic service. I needed a house rekeyed asap. Orion was on it, setting up an appointment early the next day. They arrived on time. Steve reviewed the job, made good suggestions on how to secure the property, and went right to work. Very professional, lots of experience, and overall a much appreciated help. Price was very reasonable for all that he did.
I'm out of state and my fiancé needed some help and the service provided here was streamlined — he was there in like 20 mins. Highly recommend these services. If you're in a pickle call them asap! They are quick, responsive, professional and most of all very kind. 100 times over recommend. Thanks again Steve!
After a really bad experience with another locksmith, I called Orion and they were absolutely outstanding. The technician was on time, extremely thorough and explained every step and was very transparent. 10 out of 10 would recommend!
What a nice experience, he was so professional and helpful. Totally recommend them.
The service was exceptional! He showed up exactly when he said he would be there. Pricing was reasonable and would definitely recommend this company to others.
Nevermind locksmith service, hands down some of the best customer service I've received anywhere! Don't even bother trying to compare or shop around, just call Orions. Reasonably priced, came to me quickly, and cut and programmed 2 new remote key fobs in less than 30 minutes. Steve didn't try to guilt me for buying my replacement fobs online instead of from him. Just really nice, personable people!
Our technician Steve was professional and polite. His communication on his ETA and what he was going to do to help us was top tier and his customer service was impressive. We would recommend this company to anyone looking to get an emergency key made for their vehicle and not get overcharged.
Locked my key in the car, and Steve provided quick, friendly service. Much appreciated!
Great speedy friendly service!
Steve was great to work with, he explained everything thoroughly. He is my go to guy!
So knowledgeable and kind. Great that he comes to you and with the best service.
This was the most professional, kind, efficient locksmith I have ever had the pleasure to work with. I would highly recommend him to anyone needing a locksmith.
Steve was great! First to respond and quickest. Professional, friendly, and informative.
Best locksmith I ever used. On time, on budget, and knowledgeable. Excellent service, spent lots of time talking me through best options and reasons behind choices.
Had my door open in a third the time for a third the price of competitors. I'll 100% use Orions again next time I get locked out!
I locked myself out of my home. Steve took my call at 7:00pm and was so positive and helpful on the phone. He arrived in 20 minutes and within 5 minutes had me into my house. I would recommend Steve (Orion's Key) to anyone. You can't get better service.
5 star for a reason! Very friendly, great communication, fair pricing, explained every step he was taking in the process. I would definitely recommend and use again! I feel he provides a unique service just due to his caring and passion for what he does.
Great service. Highly recommend.
Steve was very friendly, patient, and explained his actions every step of the way. Pricing was very reasonable and I would definitely use his service again.
Fast and efficient!
Working with Steve was a great experience! He is very knowledgeable about his work, friendly and easy to understand. I highly recommend him & Orions to anyone needing locksmith services.
Just go with Orion's! Don't waste time with anyone else. I was locked out of my place after a very long day. Orion's was the only one I called that was an actual human, not just a recording. The price was very reasonable and was $70 cheaper than the one other response I got. Very quick, professional, informative and thorough!
Incredible service by an excellent person. You won't go wrong using Orions. Excellent value.
Amazing service! Super thankful, went smoothly and gave great advice for the future.
Amazing service, affordable pricing, flexible scheduling!
Cannot recommend this company enough. Quick service on the weekend, great customer service and saved us when we were locked out on a weekend morning!
He was really responsive and had a great attitude. Helped me out very fast, enjoyed working with him!
Orion's Key is my go-to the last few times I've needed a locksmith. Professional, trustworthy, skilled, amazingly accommodating to our schedule, and fair pricing. What more could I ask for?
We needed to rekey our new house — 9 locks for all the outside doors — and wanted to replace the front deadbolt with an electronic lock. From the start we got advice on recommended brands and types. Service was fast and efficient, and when we had a bit of drag causing the new lock to seat poorly, they even helped shape the strike plate to fit better. Excellent value, excellent service, friendly staff. Highly recommend!
Locked out of our house on Thanksgiving evening. Scrambled around calling locksmith numbers on the internet. Got one "not tonight" and several calls went to voicemail. Called Orions Key and spoke with Steve. Came out in under 30 minutes and quickly helped us open the locked door. Steve was totally upfront with the cost at the beginning, very professional and knowledgeable in his craft, and gave us some great additional advice about securing our garage door. Couldn't have asked for someone more professional, responsive and fair. Don't waste your time calling other companies. Add Orions Key to your contacts now!
Had Steve from Orions out to make me keys for a vehicle we just purchased. HIGHLY recommend Steve and Orions. Very professional! Had the equipment to do exactly what we needed done! They did a stand up job! They will be my first call on any locksmith issues. Excellent price!
Steve was prompt and incredibly professional! We were very pleased with the quick service and ease of the entire situation. We would definitely recommend Orion's to anyone who needs a locksmith!
Me parece espectacular.
My friend had a problem with the ignition switch cylinder. Orion's Key Emergency Locksmith came when he said he would, narrowed down the problem, found the source and fixed it. Friendly, professional and efficient!
Steve was amazing on a trying day after I suffered a break-in. He was timely, thorough, patient, and kind. He gave my daughter and I peace of mind on a day it was greatly needed. Would recommend to anyone needing locksmith services.
Was locked out of our house. They provided timely service even on a Sunday evening, very polite and reasonably priced.
Steve was quick, knowledgeable, and professional.
Orions Key is a quality company, timely, efficient and even inventive when need be. Stephen fixed my back sliding door lock and saved me from a replacement which wasn't easy considering the door is older and hard to find parts for. Knowledgeable, reliable, honest, hard working and reasonably priced.
Steve from Orions Key Emergency Lock was professional, friendly, fast, efficient and communicated well with us throughout the service. I highly recommend this locksmith for your unfortunate lock out needs!
My parents were locked out of the house — service and communication was great! Would definitely recommend and use if we ever get locked out again.
Steve was prompt, courteous, and did a good job. I like the way he explained everything, and answered questions about a few other locks. Before he got there, he laid out the cost of everything, so there were no surprises.
Orion's Key Emergency Locksmith was the only locksmith out of the 20 that I called in the downtown Vancouver area that was able to help me unlock my car! 16 locksmith businesses — who claim to be 24-hour services — did not answer the phone. Two told me they did not have any available technicians. One told me they couldn't unlock my 1989 Buick Skylark because they didn't have the tools for it. When I called Steve at Orion's he answered immediately, was incredibly professional, got to me in 10 minutes, and was absolutely affordable. Steve deserves a raise because Steve is awesome!
This company helped me when I didn't know what I was going to do. I called a couple of locksmiths but got the run around, until I called Orion's Key Emergency Locksmith. Steve was so amazing and I'm so grateful for the fast service he provided. It was wonderful how professional and courteous this young man was. I would recommend this company to ANYONE who needed a locksmith.
Legit the nicest and most honest locksmith out there. I'll never go anywhere else!
Steve took my call and gave quick information about cost and timing. He came out very quickly and got the job done in minutes. Wonderful customer service and we were so thankful for his quick response at 8:30 at night. The price was great and more than reasonable for the service provided. Highly recommend!
My family and I were locked out of our car in a very secluded area over the holiday weekend. We called 10 different locksmiths off of Google — all went to outside answering services and no one could help. We got down the list to Orion's Key Emergency, he answered his own business phone number and was extremely professional. He told us he would be there in an hour and a half at the latest, and it only took him 45 minutes. Had the car unlocked in less than two minutes. Highly recommend!
Steve is always on time for appointments and does impeccable work. His prices are much less than other locksmiths.
Above and beyond at the best rate!
Very professional and helpful.
Steve was very courteous and punctual. Explained in detail how the vehicle keys would work and double checked our safe and assisted me in resetting the code. Great job!
10/10, extremely professional, quick, and easy to work with. Would recommend and will use their service from now on.
Steve was absolutely fantastic! Very quick to respond and did a great job changing out 2 locks in no time at all!!
Great guy to work with! He was able to program my key and get my car started even though it took extra time due to my battery not having enough juice. He worked through the scorching heat and got it done — I was able to drive home after my car was stranded for 2 days. He gave me a fair price and copied me a new emergency key as well. 10/10 recommend to anyone that has any problems with their keys or key fobs!
Would absolutely recommend for anyone looking for a locksmith. I needed a new key FOB for a car. Steve was able to come out the next day and was able to cut a new key and program the FOB at a reasonable price. It only took around a half hour. Steve is professional and very knowledgeable when it comes to keys.
Excellent service. Went above and beyond to help me at short notice on a late night call. Truly the best around — recommend 100%.
Our keypad deadbolt wasn't working for us after getting home from a trip. Steve was there in no time after our call and got us back in the house. Stop looking and give these folks a call!
Excellent service, very knowledgeable and helpful staff, great price. I will definitely be using them for all my locksmith needs!
Steve was super friendly, flexible with my schedule and did an awesome job. Would totally recommend.
Fast, reputable and professional.
We're so thankful for Steve who helped us out when we got locked out of our car. He showed up fast, was super friendly, and made the whole thing way less stressful. He had some of the best prices too. He even stayed longer than he had to just to make sure we could get our battery switched out after he unlocked our car. Definitely recommend!
We're so thankful for Steve who helped us out. He showed up fast, was super friendly, and made the whole thing way less stressful. He had some of the best prices too. He even stayed longer than he had to just to make sure we could get our battery switched out after he unlocked our car. Definitely recommend!
We're so thankful for the locksmith who helped us out. He showed up fast, was super friendly, and made the whole thing way less stressful. He had some of the best prices too. He even stayed longer than he had to just to make sure we could get our battery switched out after he unlocked our car. Definitely recommend!
Super service!
Prompt, efficient, kind. 10/10
Steve came out to rekey the locks in our recently purchased home. He went above and beyond educating me in safety features. He found two locks that were broken and resolved that issue as well. I can't say enough good things. Steve is great at what he does!
I really appreciated Steve's range of knowledge and wealth of solutions.
Steve was fast, efficient, and so very friendly!
I needed a spare key FOB for my Lexus. Steve was very patient with me and fully transparent about options and pricing. When Steve arrived, he worked at it for at least an hour and stated that he was unsuccessful — no charge. He left and then called back a few minutes later and said he would like to try again. He came back and worked at it for another hour and this time he was successful. I admired his tenacity. I got a new key FOB at a very reasonable price, fully warrantied. A real professional. No disappointments.
I needed a spare key FOB for my Lexus. Steve was very patient with me and fully transparent about options and pricing. When Steve arrived, he worked at it for at least an hour and stated that he was unsuccessful — no charge. He left and then called back a few minutes later and said he would like to try again. He came back and worked at it for another hour and this time he was successful. I admired his tenacity. I got a new key FOB at a very reasonable price, fully warrantied. A real professional. No disappointments.
Great guy! Was here within a half an hour. Friendly service.
Not only are they fast, arrive on time, so friendly and affordable. Seriously so incredible!
Steve showed up on time, worked quickly, and explained everything carefully.
Was timely, professional and helpful.
Was timely, professional and helpful.
He was kind and very helpful.
Was very responsive and went out of his way to provide great service. Would use again, and would recommend.
The Orion team are truly the stars of the locksmith game. Steve was beyond transparent with pricing (unlike other companies) and offered me a direct quote over the phone. He also explained the process thoroughly and left me with no doubts that he was the man for the job. Beyond that they were quick to respond and came out the same day to reprogram a new key for my Honda. Absolutely excellent work! Furthermore, they secured my business for any further locksmith needs. A+
Sent out the quote request because I locked my keys in my car. He responded the quickest and got to me within half an hour, got my keys out of my car and replaced my key fob battery. Also told me I could get roadside reimbursement which I had no idea about. Best price compared to 5 other places I got a quote from — which were all after he had already replied and was on his way. Quick, easy process and just a good guy. There's no one else I'm gonna call from now on.
Steve responded promptly with a quote. He showed up as promised and quickly fixed the issue. He is very knowledgeable and provided us with a professional service.
Easy. Quick. Reliable. Affordable! Steve is the best. No hidden fees — no taking advantage of people during a hard time or beating around the bush.
Actually I would give him a 10 star. Polite, kind, smart and terrific customer service. If you ever need a locksmith call them first. He also was reasonable in price for the same day service.
Stephen was very informative, not just about the 4 deadbolts and 4 door knobs I wanted rekeyed, but security in general. He looked at my garage doors and told me how I could improve security. Not only did he rekey the locks, he also adjusted the locks that were installed upside down and performed maintenance on the parts that weren't moving smoothly. This was totally unexpected and above and beyond. I would use Orion Key again in a heartbeat!
Stephen was awesome! Was here in 15 minutes and got us in our house within 5 minutes. So friendly and helpful.
We were closing up shop when the lock to my storefront failed. It was already after hours on a Saturday when we contacted Steve. He showed up within the quoted ETA, about an hour after the initial call. Was very personable and knowledgeable and educated us on the type of lock we had and what causes the issues. About an hour and a half later, the locks to my shop were fixed and secured. The repair bill was more than fair. Highly recommended from a local business owner.
Such great and straightforward service from Steve. He gave me a flat rate and how soon he would arrive (which was 3am). Excellent service and I'd recommend to anyone in a pinch.
Friendly and quick. Got the mailbox open at our new house so we could replace the lock.
Great, quick service. Very affordable and knowledgeable. I appreciated the fast response time and that Steve helped me get my truck unlocked and a new key cut and coded in about 30 minutes.
Steve from Orion's Key Emergency Locksmith LLC helped us when no one else could. AAA was unable to get into our car after over an hour of trying. We called Orion's and Steve arrived right away — and we live in Amboy! On top of that it was 1am on Easter Sunday. He is professional and got the job done within 5 minutes. He even gave us a new battery for our key fob. His price was more than reasonable. This guy is honest! Don't trust anyone else with your locksmith needs.
Steve from Orion's Key Emergency Locksmith LLC helped us when no one else could. AAA was unable to get into our car after over an hour of trying. We called Orion's and Steve arrived right away — and we live in Amboy! On top of that it was 1am on Easter Sunday. He is professional and got the job done within 5 minutes. He even gave us a new battery for our key fob. His price was more than reasonable. This guy is honest! Don't trust anyone else with your locksmith needs.
My two sons were locked out of their car over an hour away from home. I called several locksmiths before finding Steve. He was the only one I called where I did not have to go through a dispatch service to get to the technician. This cut down on the time it took to get to the car. Steve was very easy to work with, fast, and very kind!
Steve is the man.
We came home from a trip after midnight in the rain and found that the key we took wouldn't get us into the house. In the morning I sent a text request and called Orion — Steve met us at the house, got us in, identified which keys worked, made extras, and identified possible problems with the garage door opener. I highly recommend Orion and Steve!
Steve is an awesome human being. My mother broke the key into the ignition on her way home from work. Steve quoted me over the phone and came out 10 minutes earlier than he said he would. Completed the key extraction and replaced/programmed two new keys. Very thankful for this man and his professionalism. Would highly recommend to any of my family or friends.
Our front door lock failed on a Saturday afternoon. Stephen from Orion's Key was at our door by 5:00pm, half an hour after I called. He accurately quoted the job over the phone before coming, took care of it quickly and then made some changes to our doorjamb, ensuring the problem would be unlikely to happen again. Professional, prompt, reasonably priced, and informative. Would definitely hire him again.
Steve was kind and extremely helpful today when I called him about my key fob that isn't working. I appreciate you Steve! Thank you for the great service.
Car locked with keys inside and car running. Everybody else said 30 minutes plus, barely spoke English. Then I read the reviews on this, called them and Steve was there within 15 minutes and had the car open. His price beat everyone.
Amazing service you will receive with this locksmith at Orion's. Especially Stephen J. Highly recommend for any of your locksmith needs, even in emergencies. He will have your back and give you out-of-this-world customer service.
Locked my keys in my car at home. Steve was here within 15 minutes and saved the day in less than a minute. He was so friendly and helpful! Will definitely use Orion's again.
Stephen did a great job and was very professional, highly recommend.
I locked my keys in my car for the first time. Stephen was very quick to arrive and very sweet. He handled it well and helped me feel better about the situation. Will call again if I need any help with a lock.
Steve was attentive and very quick. Called him and he was there in less than 15 minutes and done with the job within 5. He made a stressful situation easy to handle, and did so damage free. 5 stars!!
Very helpful.
Excellent service. Locked out of my sedan. Responsive and reliable. Excellent value for your money.
Excellent service and fairly priced! Locked myself out of my house and could not find my spare key. Steve arrived within 20 minutes of my call. Would definitely call again if needed and will definitely recommend him!
Our car got stolen with our house key and garage door opener. Stephen was at our house within 20 minutes to re-key our house and garage. He was extremely professional and knowledgeable. We were thankful for how smooth and painless this process was, especially while dealing with all the other mess that comes with getting your car stolen.
Guy was super friendly!
Locked myself out of the house and within 30 minutes, I was back inside thanks to the fast, friendly and very fairly priced services of Steve. Orion was the only one of several local vendors I shopped for this service that didn't try to price gouge during my time of need, and he showed up much sooner than any of the other vendors. Orion is the best!
Best experience ever. Very professional and upfront. Easy to communicate with and best of all, extremely fast arrival time. Would definitely recommend Orions!
All went very well. I called, left a message and got a call back a couple hours later. He was at the house at said time and did the job lickety split.
I locked myself and my 5 year old out of our house in the 100 degree heat. They were amazingly fast and affordable!! Definitely recommend.
Absolutely amazing service! Arrived in only 5 minutes after I locked my keys in my car and another company kept me standing in the rain for nearly 20. Got the door open in a jiff and charged way less than the estimate I received from the other company. 100% recommended.
I got locked out of my apartment first thing in the morning and Stephen answered my call and was at my apartment within 20 minutes. He unlocked my door within just a few minutes and was on his way. Highly recommend!
Orion's Key helped us get into our apartment when we were locked out. They came super fast and had us in the unit again right away. I would definitely use their services again if I needed to.
We were a little stressed out about a terrible tenant that illegally changed locks without telling us then moved out. We could not get into our own property. Stephen to the rescue — great prices, awesome job, quick reply and easy scheduling. He is so polite and accommodating, he sure knows his business. What a breath of fresh air.
Wow — what an exceptional experience. We were a little stressed out about a terrible tenant that illegally changed locks without telling us then moved out. We could not get into our own property. Stephen to the rescue — great prices, awesome job, quick reply and easy scheduling. He is so polite and accommodating, he sure knows his business. What a breath of fresh air. Thanks Stephen, you were a shining light in a stressful moment for us.
Excellent and timely service! I was in a real bind to retrieve an important document from an electronic safe that the batteries had died on. Stephen saved the day!
Came quickly, communicated well, seconds to get into my house. Fair price. He's programmed into my phone now.
Prompt, professional, friendly service. A real lifesaver. Thank you Stephen at Orion's Locksmiths!
The pricing for his services was the cheapest I've ever seen for a locksmith. He was incredibly nice and professional and got the job done so quickly. There was literally less than half an hour between the time that I called him and the time he was there to help my husband. I would recommend to every single person I know.
Super fast service and a fair price. I appreciate that we were quoted the total price when I called and there were no surprise fees. Highly recommend if you find yourself needing locksmith services!
Spoke with Stephen — immediately his professionalism was A+, very polite and kind. He was able to quickly attend to the issue of my husband locking his keys in his car and would be there in 15 minutes. Ironically my husband managed to remember the lock code to open his car and we had to call to cancel. Stephen was wonderful, no charge at all and was truly happy that this fiasco ended positively. Highly recommend this company — good people, professional and kind!
Stephen came through, estimated time was right on the money. Last thing I would have even thought of, finding a locksmith this late in the night. Thank you again Stephen.
Stephen was very quick and very nice. Came within 20 minutes of calling and would definitely call again.
Great customer service while making appointment. Able to come out next day. Great rates. Stephen came out and was on time. He quickly installed a new keypad deadbolt and assisted with programming the new lock. Will definitely use again if needed!!
I have used their services a few times now. Each time I am very happy with the results. Highly recommend.
We called Orion's on Easter Sunday late in the evening when we got locked out of our vehicle while it was running. Steve came quickly and the rate was very fair. He told me how to claim the service call on my insurance. I will recommend this company to everyone.
The locks on two of our RV's exterior storage compartments were stuck in the closed position and I had broken the key off in one of the locks. Stephen came out and had them open in no time. He even spent time showing me how the locks work and provided advice to prevent future problems. I was impressed with their excellent customer service, and Stephen was friendly and professional. To top it off, the bill was less than I expected — how often does that happen?! Highly recommend.
I had my house locks replaced. Excellent service, he arrived perfectly on time, and shared his knowledge about locks and keys when I asked questions. Very reasonable price. Couldn't ask for better. This is my new locksmith for future needs.
My boys were warming up the car with their cats inside, getting ready to drive back home to Reno, when one of the cats stepped on the lock button as we were all saying our goodbyes. Steve showed up in a mask, and showed up quickly! Arrived in 10 minutes and was quick to unlock the car! Very nice and professional! Friend to the cats! You saved Christmas!
4 year old locked his bedroom door and we did not have a key. Stephen got the door open and replaced the lock so we can now open with house key. Excellent service and prices. Highly recommended.
He came out within 25 mins and really saved my night. He was respectful and polite. Highly Recommend!
Great local locksmith! Stephan was great. He arrived very fast and his pricing was very reasonable. Loved that he gave me a quote right away rather than surprising me later. He was also kind enough to make me a spare on the spot. I used other big brand name companies but their services do not even begin to equate to his. Definitely recommend.
Stephen was amazing — quick, efficient, made me a spare copy for my room lock and replaced the battery in my key fob for my car! He came and saved the day!
Very quick and super nice!
He was the only locksmith that was able to resolve my lockout issue. Always on time. Very professional. Would highly recommend.
I called Orion's from Washougal at 8:55am and Stephen picked up and was there within 30 minutes and was able to quickly get in our SUV. He was friendly and extremely efficient! I was expecting a huge bill but I was really pleasantly surprised with the low cost. If I ever need a locksmith again it will be Orion's!
Fast and incredibly friendly. Steve went above and beyond to save the day I had planned with my nephews! He even turned locking my keys in my car into a positive experience by making sure I now have a spare key, right there in the parking lot!
Just a very pleasant experience. Rates were explained when we called, a non-emergency appointment was scheduled quickly, and communication by text and phone were effective. We had a front door latch that stopped retracting, and needed to re-key a few locks. Stephen was efficient, helped us find the best solution for us, and we got an education in weathering of handle sets.
At 6:30 at night a man named Stephen answered the phone. From the very start he was super friendly and super helpful, he gave me a quote without taking any personal information. Before he even arrived we found the keys. Completely ashamed and embarrassed, I called him back to tell him I found the keys and that I would still meet him at the house to pay the service fee for his troubles. He insisted it was okay. Without any tone or frustration he assured me it was not a big deal, congratulated me on the new house and the move, and told me to have a good rest of the night. If more people in the world were as kind, forgiving, and friendly as Stephen the world would be a much much better place.
Amazing service!! We needed locks changed on a new house and Steven helped us out right away. A week later we had another minor issue come up with two of our doors and he came over the day we called and fixed the issues free of charge! We will be calling Steven for all future lock and key needs.
Steve came out to my house within 30 minutes just as promised. He quickly and efficiently fixed my front door handle problem, a DIY project that went south. At a very fair price. Steve was professional, courteous, and informative. I highly recommend Steve and Orions.
We had a wonderful experience with Orions. There was no emergency — just a bunch of doors that were difficult to open, or lock and unlock. The locksmith was right on time, super-knowledgeable and friendly, and he got everything fixed for about half what I was expecting to spend. Every time we open our front door now, it's just a pleasure. Both thumbs way up.
Stephen came to our rescue tonight. Our front door locking mechanism broke and we were locked out. He came and performed an emergency service at a very fair rate. I would highly recommend Orions for your emergency and non-emergency business.
Had my house locks re-keyed. Great service and good value.
I locked my keys in my car and had to wait over a week to get paid to call a locksmith. I am so glad that I found Orions. They were very polite on the phone and the gentleman they sent out, Stephan, was excellent. Not only was he able to unlock my car in under a minute but he also helped give me a jump since the battery was dead. I will only call Orion's.
My one and a half year old locked me out of the house! I called Orions and in ten minutes he was there, got me in, and my daughter was okay! I will definitely recommend and use again.
I had an emergency and locked my keys in the trunk of a car. Stephen responded so fast. He literally saved me. I am so appreciative of him more than I can express! If you need a locksmith for absolutely anything call this company! You will not be disappointed!
Re-keyed five locks for us and adjusted our old garage door lock. Stephen was prompt, courteous, reasonably-priced, helpful, and super-nice.
Stephen instantly responded with a no-nonsense quote and arrival time. Once on site he had the door open in seconds. Most of all, I appreciated the honest communication. No runaround or price gouging here. Just straightforward service. He's made a permanent customer out of me. Highly recommended.
Locked my keys in my truck and they responded quickly with a very fair price. Couldn't be happier with the customer service.
Steve with Orion's Key was our hero today! He was able to come to our home in Stevenson, Washington within an hour and a half of our call. He updated different locks and made multiple keys for our new house, helping to make our move go smoothly. He was friendly and kind with clear communication. He was very knowledgeable and great at fixing things. He even put air in the flat tire of our mower so it could be moved. I highly recommend him for any key related issues.
He was there in no time and very nice and respectful!! He was done in minutes and I was thrilled with the price! Can't go wrong!!
I have had the opportunity to use Steve twice now. He rekeyed my new home and mailbox and changed my garage door pin when I moved in. I also just called him to help me with a deadbolt that was very difficult to lock during the heat. Steve is fantastic — friendly, reliable and knows what he is doing. In both instances, he went above and beyond. He is simply the best and I will not be calling anyone else.
Fast, friendly, non-judgmental regardless of what time or how many times you call. Full disclosure, I have used them multiple times and probably will again in the future.
Steve was very professional and prompt. He has a lot of knowledge and got me back on the road quickly.
These guys are awesome!! Came out and unlocked my door in under 20 minutes. Super friendly. Would highly recommend.
Steve came out within 20 minutes and unlocked the front screen door and both the doorknob and the deadbolt. He was very polite, professional and answered all my questions. I would highly recommend Orions Key Emergency Locksmith to anyone who needs one.
I was taking something to my husband in the backyard and closed the patio door with our guard dog inside the house. When she was jumping on the door she managed to push down the lock on the patio door, locking us out. Steve came out within 20 minutes and unlocked the front screen door and both the doorknob and the deadbolt. He was very polite, professional and answered all my questions. I would highly recommend Orions Key Emergency Locksmith to anyone.
Literally did an amazing job, 5 minutes and done. Will probably call again if it happens again.
We had Steve out to install a new Baldwin lock on the front door and could not have been more pleased. His communication leading up to the appointment was excellent and he took the time to answer additional questions as they arose. He took additional time during the job to ensure a perfect fit and smooth working lock. I would recommend Steve without hesitation for anyone in need of a locksmith.
Very impressive! I asked for a quote and my deadbolt was installed the next day. Steve texted 20 minutes before arrival and was right on time. He was professional and personable. He also fixed the handle on my antique door. I have passed his card to my neighbors, which is my highest compliment. In a world where good customer service and technical skills are hard to find, Steve is a gem!
So grateful they were available on New Years Eve. The locksmith was very polite, quick to arrive and saved me from being frozen outside all night! Would recommend.
Stephen was prompt and obviously knew exactly what we needed to have done. He was able to open our door and replaced the lock and deadbolt in probably less than 20 minutes. The costs were provided in advance and reasonable. We would recommend his services to anyone needing a locksmith.
Excellent Service, professional and courteous! Will call again if locksmith services are needed in the future. Thanks Stephen.
Steve was great! Our digital deadbolt had frozen and it was the one night we left the key at home. He was friendly and was able to assess the situation and found the easiest way in. The price was outstanding, he gave us his recommendations on additional features and offered to make us additional keys. The price was the price, it never changed.
Stephen was absolutely amazing and went above and beyond for me. I would recommend this company to anyone. Amazing prices and amazing people.
Stephen from Orions came through in a pinch. Fast service and a reasonable service charge. After I got into my car, I immediately gave a five star review. I would highly recommend Orions for all your emergency locksmith needs.
We locked ourselves out of our travel trailer the night before a trip, and Steve came out after 6 PM to unlock it for us. He got here very quickly and was completely professional. I hope I never need his services again, but he'll be top of our call list if we do.
Steve was prompt, professional, knowledgeable, pleasant, and his charges were modest. Couldn't be better. Will definitely use for future lock work.
I was really happy with the service of changing the lock. Steve was able to come at my convenience and did the job quick. He was great!
Excellent service for my repeated early morning lock outs. Quick service so I didn't waste my day waiting.
We had Stephen out to unlock our front door. He did a great job getting the lock open quickly and most importantly, once the job was done he didn't change the price. We've had bad experiences with locksmiths in the past pulling a bait and switch. Stephen could not have been more straightforward. We appreciate the good service and price!
We had Stephen out to unlock our front door. He did a great job getting the lock open quickly and most importantly, once the job was done he didn't change the price. We've had bad experiences with locksmiths in the past pulling a bait and switch. Stephen could not have been more straightforward. We appreciate the good service and price!
Steve was quick, efficient and very friendly.
Orion Key is wonderful. They gave a fair straightforward price and got here within 15 minutes. I hope I don't have to need a locksmith again but if I do I'd use Orion again. It is stressful to get locked out and other companies take advantage of this. Save yourself that stress by calling Orion Key.
Prompt service. Explained all charges up front. Steve was very professional and did a great job.
Excellent work. Was able to fit me in same day and prices were very fair.
Locked myself out of my work truck. Those guys are really good and friendly. Great and quick service.
Gotter done. Decent dude. He was pretty fast.
I needed my house rekeyed right away due to a theft of our keys. I called a few other locksmiths on Saturday morning and they either did not work Saturdays or didn't return my voicemail. I called Orion's Key Emergency Locksmith and not only did he answer the phone, he said he could come right over. He charged very reasonable prices for weekend work and quickly had the new locks in place with the number of spare keys I needed. What a relief. He gave me good advice for getting new keys for our cars too.
Stephen got here right when he said he would. Had my car unlocked in seconds. No hassle with extra fees or any of the other nightmares I've heard about from other companies. He even enlightened us to the fact that our insurance will probably reimburse us if we had roadside assistance. He is exactly who you want to come when you need a locksmith.
Very quick and efficient service. Arrived super fast and was very friendly and easy to work with. Will be using them again should the need ever arise!
Stephen was the greatest locksmith. He got my bike unlocked where I could get on my way — came out right away. Very good locksmith, thanks a lot Stephen, great job.
Had a great experience — technician was kind and professional. Service was prompt and price was completely reasonable. If I do need a locksmith, I'll be calling you.
Excellent service! Prompt and courteous! Thank you so much!
They were fast and by far the best price. I received a text with the employee's name and an estimated arrival time. I would definitely recommend them.
I locked myself out of my car with the keys in the ignition. It was early Sunday morning, Thanksgiving weekend. He arrived within 15 minutes, quickly went to work. Very professional and courteous.
Awesome! He got the lock opened in 25 seconds. They arrived in 15 minutes as stated and were really nice!
This was such an awesome experience with Steve. My children locked themselves in the car. I first called the fire department and although they tried their best they weren't able to quite get it. Steve was there and offered to help for FREE due to the nature of the situation. He stepped up and had the door unlocked in literally seconds! So professional and so nice. I would recommend this company to anyone.
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